Thank you for shopping at www.shop.e-twow.com

If you are not completely satisfied with your purchase, we will be happy to help you.

Return

You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the condition in which you received it.
Your item must be in the original packaging.
Your item must have a receipt or proof of purchase.

Refunds

Once we have received your item, we will review it and let you know that we have received your returned item. We will promptly inform you of the status of your refund after we review the item.
If your return is approved, we will issue a refund to your credit card within a maximum of 14 calendar days (or the original payment method).
You will receive the credit within a certain number of days, depending on the guidelines of your card issuer.

Shipping

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of the return will be deducted from your refund.

Contact us

If you have any questions about returning your item to us, please contact us.
[email protected]